Shipping & Returns
Shipping Costs (Worldwide)
Standard Shipping: $3.95
Orders Over $30 : FREE Shipping
All products will have specific delivery times on the product page.
Refunds and Exchanges Policy
Exchanges: If a product is damaged, a brand new replacement product will be sent out, and Purple Turtle Co will cover the cost of any return shipping cost for the faulty item (only a Purple Turtle Co approved shipping method must be used for returns, so please use the courier informed when we contact you).
Refunds: If you receive the product and you change your mind, a full refund will be issued once the product has been returned. The return shipping cost will not be reimbursed and will be at the customers cost.
Please Note: For all returns and exchanges, please use the 'contact us' page with details of your order and wait for a response with instructions.