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Shipping & Returns

Shipping Costs (Worldwide)

Standard Shipping: $3.95

Orders Over $30 : FREE Shipping


Delivery Times

All products will have specific delivery times on the product page. 


Refunds and Exchanges Policy

Exchanges: If a product is damaged, a brand new replacement product will be sent out, and Purple Turtle Co will cover the cost of any return shipping cost for the faulty item (only a Purple Turtle Co approved shipping method must be used for returns, so please use the courier informed when we contact you).

Refunds: If you receive the product and you change your mind, a full refund will be issued once the product has been returned. The return shipping cost will not be reimbursed and will be at the customers cost.

Please Note: For all returns and exchanges, please use the 'contact us' page with details of your order and wait for a response with instructions.